Refund policy
Return & Exchange Policy
At Fizzye, we strive to deliver every product in perfect condition.
👕 Size Exchanges: If you need a different size, you can request an exchange within the first 3 days of delivery through this link:
👉 Fizzye Exchange Portal
If you receive a damaged item, please email us at support@fizzye.com within 3 days of delivery, along with:
📸 A clear photo of the product
🧾 Your order or invoice number
Our team will respond within 24 hours with the next steps—whether you need to return the product or if we will send a replacement directly.
⚠️ Please note: Returns for damaged products will only be processed if a proper unboxing video is provided, recorded before opening the package.